Last Updated: 09/28/2026
1. Business Contact Information
This Privacy Policy applies to [Insert Your Business Name], located in Utah.
- Business Name: City Creek Window Cleaning, Inc.
- Mailing Address: 4318 Fernwood Drive, Taylorsville, UT 84123
- Phone Number: (801) 261-5565
- Email Address: ccwc@citycreekwindowcleaning.com
If you have any questions or concerns regarding this policy, please contact us at the email or phone number listed above.
2. Text Messaging (SMS) Policy
We use text messaging to communicate with our clients regarding our services. By providing your phone number to City Creek Window Cleaning, Inc., you agree to receive text messages from us.
- What you can expect: We send messages such as appointment reminders, scheduling updates, service status updates, invoice notifications, and occasional promotional offers.
- Message Frequency: The frequency of these messages will vary based on your interactions with us and the services we are providing to you.
- Opting Out: You may opt out of receiving text messages from us at any time. To stop receiving text messages, simply reply “STOP” to any text message you receive from us. You will receive a confirmation message that you have been unsubscribed.
- Getting Help: If you need assistance or have questions regarding our text messaging, reply “HELP” to any message you receive from us or contact us directly using the information in Section 1.
- Costs: Message and data rates may apply depending on your mobile carrier plan.
3. Information We Collect
To provide our services effectively, we may collect the following types of information:
- Contact Information: Your name, phone number, email address, and physical address.
- Service History: Details about the services we have provided to you, dates of service, and any notes related to your projects.
- Payment Information: If applicable, information necessary to process payments for our services.
4. How We Use Your Information
We use the information we collect to:
- Provide and manage our services, including scheduling and project management.
- Communicate with you regarding your appointments, invoices, and service updates.
- Respond to your inquiries and provide customer support.
- Comply with legal obligations and enforce our terms of service.
5. Data Sharing with Third Parties
We prioritize your privacy and do not sell your personal information. However, we may share your information with trusted third-party service providers who assist us in running our business. Examples include:
- Technology Platforms: Such as [e.g., Jobber], which we use to manage our customer relationships and communications.
- Payment Processors: To securely handle payments for our services.
- Service Partners: Subcontractors or partners if required to complete your requested service.
These third parties are authorized to use your information only as necessary to provide these services to us and are contractually obligated to protect your data.
6. Data Security
We are committed to keeping your information safe. We implement industry-standard security measures to protect the personal information we store against unauthorized access, alteration, disclosure, or destruction. Access to your information is restricted to authorized employees and service providers who need it to perform their jobs.
7. Your Rights
You have the right to request access to the personal information we hold about you. You may also request that we update, correct, or delete your information. To make such a request, please contact us using the information provided in Section 1. We will respond to your request in accordance with applicable laws.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and update the “Last Updated” date at the top of this policy. We encourage you to review this page periodically.
